Refund Policy

Refund Policy

Effective Date: 01/09/2023

At Softdigi, we are committed to ensuring your satisfaction with our services. If you are not fully satisfied, we offer a 30-day money-back guarantee. Below are the details:

1. Eligibility for Refund

To qualify for a refund, the following conditions must be met:

  • The request must be made within the first 30 days of your initial subscription.
  • Refund requests should be submitted to our customer support team via email at [email protected].

2. How to Request a Refund

To initiate a refund, follow these steps:

  • Email our customer support at [email protected].
  • Provide your account details and briefly explain the reason for your refund request.

3. Refund Process

Once we receive your request, we will proceed with the following steps:

  • We will verify that your request meets the eligibility criteria.
  • If approved, the refund will be processed to your original payment method within a reasonable timeframe.

4. Non-Refundable Fees

Please be aware that the following fees are non-refundable:

  • Any charges for services rendered after the 30-day refund period has expired.
  • Fees incurred due to any violations of our Terms and Conditions.

5. Contact Us

If you have questions or need further clarification about this Refund Policy, feel free to contact us at:

Growly FZ-LLC
FDRK5769, Compass Building, Al Shohada Road,
Al Hamra Industrial Zone-FZ, Ras Al Khaimah,
United Arab Emirates
Email: [email protected]

6. Governing Law

This Refund Policy is governed by the laws of the United Arab Emirates and shall be interpreted accordingly.