Refund Policy
This policy explains when refunds may be issued for purchases made on Soft-Digi services worldwide.
Last updated: March 2026
1. Digital Products
All services and digital products are delivered electronically. Refunds are limited to cases where delivery fails or duplicate payment occurs.
2. Eligible Refunds
- Technical delivery issues
- Duplicate payments
- Failure to provide purchased service
3. Non-Refundable Situations
- Change of mind
- Misunderstanding product features
- Issues caused by third-party software or user settings
4. Refund Request
Contact support within 3 days of purchase, providing order details and reason.
5. Processing Refunds
Approved refunds will be issued via the original payment method (PayPal or PayPal Credit/Debit Card). Processing time depends on the provider.
6. Policy Updates
This policy may be updated occasionally. The latest version is on this page.
